Shipping & Returns
SHIPPING POLICY
Royal Mail is our current shipping provider.
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We aim to ship all orders within 2-3 business days from the date of purchase.
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All orders are sent 1st Class and should arrive withing 3-5 working days from day of posting in the UK. International orders will take between 7-14 days to arrive.
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If you wish to pay extra for tracked or faster delivery please contact us at info@frelie.co.uk
and we can provide you with a quote for this cost.
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RETURN & EXCHANGE POLICY
We offer a full refund or replacement if you are not happy.
Please contact us within 7 days of receiving your goods, letting us know you wish to cancel via info@frelie.co.uk
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After contacting us, you have 7 days to return the goods (in their original condition)
A refund will be issued within 7 days of receipt of the item.
We recommend sending your return with tracked shipping.
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